Last Updated: September 19, 2026

Welcome to Rachna Oil. These Terms & Conditions govern your use of our website and the purchase of products available through our online store. By accessing or using our website, you agree to comply with these terms.

Please read them carefully before placing an order.

1. About Our Website

Rachna Oil operates this website to provide information about and sell our products, including edible oils and related products.

We reserve the right to update, modify, suspend, or discontinue any part of the website or its services at any time without prior notice.

2. Eligibility

By using this website or placing an order, you confirm that:

  • The information you provide is accurate and complete.
  • You are legally capable of entering into a binding agreement.
  • You will use the website only for lawful purposes.
  • You will not misuse, disrupt, or attempt to gain unauthorized access to the website.

3. Product Information

We make reasonable efforts to ensure that product names, descriptions, images, specifications, quantities, and other information displayed on our website are accurate.

However:

  • Product images may vary slightly from the actual product due to photography, lighting, or screen settings.
  • Packaging and labeling may change from time to time.
  • Product availability may change without prior notice.
  • We reserve the right to correct errors or inaccuracies in product information.

4. Prices

All product prices displayed on our website are subject to change without prior notice.

Applicable taxes, delivery charges, or other charges may be added during checkout where applicable.

Although we make reasonable efforts to maintain accurate pricing, an incorrect price may occasionally be displayed due to technical or human error. In such cases, we reserve the right to cancel the affected order and provide an appropriate refund for any payment already made.

5. Orders

When you place an order through our website, you are submitting a request to purchase the selected products.

After receiving your order, we may send an order confirmation through email, SMS, WhatsApp, or other available communication methods.

An order may be cancelled or rejected in circumstances including:

  • Product being unavailable
  • Incorrect product or pricing information
  • Incomplete or incorrect customer information
  • Suspected fraudulent activity
  • Delivery limitations
  • Technical errors
  • Other circumstances beyond our reasonable control

If we cancel an order for which payment has already been received, the applicable amount will be refunded through the appropriate payment method.

6. Payment

Payments may be made through the payment options available on our website.

You agree to provide accurate payment and billing information.

Payments may be processed through third-party payment gateways. We are not responsible for technical issues, delays, or errors caused by third-party payment providers, although we will reasonably assist with resolving payment-related issues.

7. Shipping & Delivery

We aim to process and dispatch orders within the estimated time displayed on our website or communicated to you.

Delivery times may vary depending on:

  • Delivery location
  • Courier availability
  • Weather conditions
  • Holidays
  • Transportation delays
  • High order volumes
  • Other circumstances beyond our control

Delivery timelines are estimates and should not be treated as guaranteed delivery dates unless specifically stated otherwise.

Customers are responsible for providing a correct and complete delivery address and contact information.

8. Cancellation

Order cancellation may be permitted before the order has been dispatched, subject to our applicable cancellation policy.

Once an order has been dispatched, cancellation may not be possible.

If you wish to cancel an order, please contact us as soon as possible with your order details.

9. Returns & Refunds

Returns, replacements, and refunds are subject to our Return & Refund Policy.

Customers should inspect their package when it is delivered and contact us promptly if the product is damaged, incorrect, leaking, or otherwise affected.

Any applicable return or refund request may require order details, photographs, videos, or other information to verify the issue.

10. Use of Website

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt to interfere with the website’s operation or security.
  • Introduce viruses, malware, or other harmful code.
  • Attempt to access restricted areas without authorization.
  • Copy or reproduce website content without permission.
  • Use automated systems to improperly access or collect website information.
  • Provide false or misleading information while placing an order.

We reserve the right to restrict or terminate access to users who violate these terms.

11. Intellectual Property

All content on this website, including but not limited to:

  • Logos
  • Brand names
  • Product images
  • Text
  • Graphics
  • Website design
  • Videos
  • Product descriptions

is owned by or licensed to Rachna Oil, unless otherwise stated.

You may not reproduce, copy, modify, distribute, publish, or commercially use our content without prior written permission.

12. Product Usage

Products purchased through our website should be used according to the product label, packaging, and applicable instructions.

Customers are responsible for reading product labels and following recommended storage and usage instructions.

Rachna Oil is not responsible for problems resulting from improper storage, misuse, unauthorized modification, or use contrary to the instructions provided with the product.

13. Limitation of Liability

To the extent permitted by applicable law, Rachna Oil shall not be liable for losses or damages arising from:

  • Temporary website unavailability
  • Technical errors or interruptions
  • Delays caused by third-party service providers
  • Courier or transportation delays
  • Incorrect information supplied by the customer
  • Events beyond our reasonable control

Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot legally be excluded under applicable law.

14. Third-Party Services

Our website may use third-party services such as payment gateways, courier services, analytics providers, social media platforms, or other service providers.

Your use of such third-party services may also be subject to their respective terms and policies.

15. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect and use personal information.

16. Force Majeure

We will not be responsible for delays or failure to perform our obligations where such delay or failure results from circumstances beyond our reasonable control, including natural disasters, pandemics, government restrictions, strikes, transportation disruptions, technical failures, or other unforeseen events.

17. Changes to These Terms

We may update these Terms & Conditions from time to time.

Changes will be posted on this page with an updated “Last Updated” date. Your continued use of the website after changes are posted constitutes acceptance of the updated terms, to the extent permitted by applicable law.

18. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes arising in connection with the website, products, or these terms shall be subject to the jurisdiction of the appropriate courts, subject to applicable law.

19. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us;
Email: ravindrakumarbg2021@gmail.com
Phone: +91 98173-90422